Shipping policy
Shipping Policy
At Happy Paws, we are committed to delivering your pet products quickly and safely. Below are the details of our shipping policy:
Processing Time:
- Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays).
- Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates and Delivery Times:
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Standard Shipping (Domestic):
- Delivery Time: 3-7 business days.
- Shipping cost: Calculated at checkout based on the destination and weight of the items.
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Expedited Shipping (Domestic):
- Delivery Time: 1-3 business days.
- Additional fees apply, calculated at checkout.
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International Shipping:
- We offer international shipping to select countries. Delivery times and costs will vary based on location and order size.
- International customers are responsible for any customs duties, taxes, or additional fees incurred.
Order Tracking: Once your order has shipped, you will receive a tracking number via email. You can use this to track the status of your delivery.
Shipping Delays: While we strive to meet our estimated delivery times, there may be occasional delays due to weather, holidays, or carrier issues. If your order is delayed, we will keep you updated with any new information.
Undeliverable Packages: If your package is returned due to an incorrect shipping address or failure to collect, we will contact you to arrange redelivery. Please note, additional shipping charges may apply.
If you have any questions regarding your shipment, please feel free to contact our customer service team at info@happypaws.click.
Thank you for shopping with us!